Technician I

Technician I refers to tasks that help desk and support staff perform on a daily basis as part of opening and initially triaging support tickets. Technician I tasks typically involve basic information retrieval, user onboarding and offboarding, updating user data, and ticket coordination with other technicians.

[wpdreams_ajaxsearchlite]

Find Azure AD Group

Outcomes: Locate a specific group registered in your Intune tenant Identify group members assigned to that group Lookup information related to that group Recommendations Step 1 Log into the PortalFuse dashboard. First, open the app https://app.portalfuse.io Click ‘Groups’ in the left-hand...

Find Azure AD Device

Outcomes: Locate a specific device registered in your Intune tenant Identify the device's group membership Lookup device information details Recommendations Step 1 Log into the PortalFuse dashboard. First, open the app https://app.portalfuse.io Click 'Devices' in the left-hand menu.Step 2 Next,...

Find Azure AD User

Outcomes: Locate a specific user registered in your Intune tenant Identify the devices assigned to that user devices, Identify the licenses assigned to that user Identify that user's assigned roles Identify that user's group memberships Lookup information about that user Recommendations Step 1 Log...

P

o

r

t

a

l

F

u

s

e